Installation

We have teamed up with Total Support Group (TSG) who are a nationwide installation company with over 10,000 CCTV installations under their belt. This allows us to take away the guess work when trying to get you a quotation for installation of your professional CCTV system.

How it Works

Browse through our CCTV packages and choose a system that suits your requirements. Then choose the installation package that matches the amount of cameras you have chosen. Once the order has been processed the equipment will be despatched directly to your premises and the installation request will be sent to TSG.

Once the request has been received you will receive a call from the TSG regional office to arrange a mutually convenient time to undertake the installation. It is expected that the majority of Installation and Maintenance type calls would be undertaken and completed by a One Man team in accordance with the current Health & Safety Guidelines.

What to Expect

A Standard Installation for residential CCTV installation services are designed to be completed with the minimum amount of fuss and customers are required to provide suitable access to site during normal working hours.

The engineer will undertake the CCTV system installation in accordance with current H&S guidelines (ladder access etc) and the attending Engineer will discuss / agree the most suitable mounting positions with you on site. Installations include the installation and alignment of CCTV cameras (1- 8 Cameras) to cover selected access points such as driveways, doorways and garden gates. (This is dependent upon site access and the desired camera view). This means the Engineer will connect the system via surface mounted video cables up to 18m in length to a suitable position for connection to the customer’s equipment (DVR/ Monitor/ TV). (The number of video cables is dependent upon option selected 1 - 8 Cameras) Note: All wall entry holes will be properly sealed against the elements using silicon sealant or appropriate internal / external weather covers.

If you are concerned about wires showing on the outside choose the standard installation Plus.

The attending Engineer will setup the DVR/NVR unit to view / record the incoming camera imagery before configuring a single portable device such as a Smart Phone or Tablet to remotely monitor the CCTV imagery using the appropriate App. Note: Remote access is governed by the Customer having a broad band connection and to have chosen the internet connection (Gigabit Homeplugs) option when ordering the installation package. Once everything has been completed the Engineer will complete a final assessment of view from each camera feed to confirm that the new CCTV system is fully operational before seeking Customer confirmation and sign off.

Please Note: All prices relate to domestic installations and only apply to buildings up to 2 stories high where a single engineer will attend. For Commercial installations or domestic installations of 2 stories or higher you will require a site survey prior to receiving a bespoke installation quotation. Please click here to purchase a site survey.

TSG offer Nationwide installation but the following surcharges will apply to the following post codes.
£95.00 Surcharge Areas:
AB, DD, TD, DG & KW post codes.
IV 01-17, 30, 31, 32 (no coverage in other IV postcodes)
£45.00 Surcharge Areas:
PH 1-26 (no coverage in other PH postcodes)
PA 1-19 (no coverage in other PA postcodes)

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