About HDCCTV

At HDCCTV we strive to offer the absolute highest quality of products to satisfy all of your CCTV and security requirements. We pride ourselves in offering excellent advice and exceptional customer service to our clients at all times.

All of our products come with lifetime technical support, so if you ever have any issues or queries with our equipment, you can rest assured that we are always available to help out where required.

Unlike many other retailers in CCTV, we produce high quality videos of each product to properly demonstrate it to you before you make the decision to buy. Many of the equivalent products available cheaply on the high street simply don’t record with anywhere near the same clarity and quality as our equipment. So, with HDCCTV you get to see exactly what the equipment is capable of before you make any purchasing decisions, which is invaluable when you compare us to the rest of the industry.

With more than 20 years experience in the business of CCTV, our staff have seen CCTV evolve from VCR recorders with quad screen splitters, to the fully online 32 channel products we offer today. As a consequence, we have the experience and expertise to help you acquire the right system for your security needs.

 

 

 Why buy our equipment?

 

  • EASY TO USE - Plug and play cameras , Our recorders include a wireless remote control and USB mouse to navigate the excellent on screen menus.
  • RELIABLE  - Secure, hack free wired systems, and wire free options using power line technology
  • SECURE - wired cameras cannot be hacked, wireless cameras can
  • VERY HIGH RESOLUTION - from 720p up to 8 megapixel resolution for all budgets and requirements
  • NO MONTHLY RUNNING COST - no cloud subscription is required
  • OFF SITE BACKUP - send images via email, ftp or dropbox
  • LONG STORAGE TIME - up to 1 year of video storage possible.
  • WORLDWIDE REMOTE ACCESS - use any pc, mac, web browser or smartphone/tablet device
  • APP AND EMAIL NOTIFICATIONS - instant notifications via mobile app, pc/mac software, email, ftp and Dropbox
  • WIDE RANGE OF OUTDOOR CAMERA CHOICE AND COLOUR - large choice of camera styles, colours and lens options, indoor and outdoor.
  • LONG DISTANCE FROM BASE STATION - up to 300 metres via a cable or from anywhere in the world via the internet and any network connection
  • NO SIGNAL LOSS - wireless devices are unreliable and unsecured, using a cable is reliable and secure and can be used even in areas with lots of wi-fi devices
  • LONG RANGE NIGHT VISION - up to 150 metres of night vision is possible
  • BESPOKE KITS WITH DISCOUNT - mix and match cameras to suit your needs, and enjoy a discount from the website prices
  • 3 YEAR WARRANTY - no quibble warranty, if its broken we will fix or replace it.
  • H265 COMPRESSION SAVES HDD SPACE - less network bandwidth and hard drive space is required
  • INDEPENDENT TRUST PILOT REVIEWS - We are rated as excellent because we care about our customers
  • FREE DELIVERY NEXT DAY - sent via overnight courier if ordered by 4pm
  • REMOTE TECHNICAL ASSISTANCE - if you need technical help we can help you set up equipment remotely 

 

  • WHY BUY FROM US 
  • 3 YEAR WARRANTY - included free with Xvision products
  • SPECIALIST KNOWLEDGE - we are not just box shifters, we know our products well.
  • LIFETIME UK TECHNICAL SUPPORT - we will help with any issues even after the warranty has expired
  • LIVE CHAT/PHONE EMAILS ANSWERED PROMPTLY - we always answer all enquiries very quickly, use live chat for instant answers when you are unable to call us 
  • LIVE VIDEO SITE SURVEY & QUOTES - live FaceTime and Facebook video chat, using live video and google maps and street view we can carry out a virtual site survey
  • HOME OR BUSINESS AND TRADE - we are happy to serve home customers as well as business users and our dedicated trade department handles trade enquiries 
  • PRODUCT & TECH TIP VIDEOS - we produce our own in-house videos that show our products off and show the image quality you will get before you buy, and to assist with technical help, simply follow along with our tech-tip videos at your own pace. 
  • FREE RETURNS - quibble free returns are not a problem, we you to be happy with your purchase

Our Offices at Kingswood Business Park, Albrighton (near Wolverhampton)

 

 

Patrick  - Product Manager, Sales

Colin - Technical Manager, Sales

Gary - Customer Support, Sales

Patrick  - Product Manager, Sales

Colin - Technical Manager, Sales

Gary - Customer Support, Sales

Pat has at least 20 years solid experience within the CCTV industry. He is also a keen photographer, a grandfather, and a strong believer in karma – “treat people how you wish to be treated yourself”. This philosophy plays to Pat’s strengths as an excellent ambassador of great customer service.

Col has worked in the field of CCTV for a little over 10 years now, working for a major CCTV company before joining HDCCTV. He has also previously run an Audio Video company, giving him technical experience and expertise on an unprecedented level.

Gary has an incredibly strong customer support background, with over 16 years of experience as a customer services representative. Working mainly in CCTV as well as in roles for companies such as BskyB, he has the technical edge to quickly provide the support our customers need.